Most would agree that Sage has put your Business Care (the software maintenance subscription) to good use as the software is continually developed. Beginning with version 4.0, several modules have been released in the Business Framework. The release schedule is reliable and consistently integrate new features. Sage has also done an outstanding job of indexing and documenting all of their development work.

Some would also agree that the lack of development of the Payroll module is more than an unfortunate oversight (but that’s another story). Sage bases their development plan on different factors including the install-base for each module and the feedback they receive from users. Over the past few years, Sage has made it easier for users to provide that feedback, most recently (and most effectively) with the Sage ERP Solutions feedback site.

Now Sage has included in-product survey. If you have upgraded to version 4.30 or version 4.40, you will have noticed that after a several weeks of using these versions, a dialog box will open asking you to answer twelve questions. The timing is great because you will have already had an opportunity to apply some of the new features. The delivery is great because you won’t have to actively seek out a channel to provide feedback.

Don’t forget that Sage (and your Business Partner) want to provide the features and services you want and need. As a user, you just have to speak up.