Much like a Customer Relationship Management (CRM) system provides features beyond the sales tracking and customer services capabilities of MAS 90 and MAS 200, a Credit and Collections Management (CCM) system helps control the Accounts Receivable cycle.

You can begin to craft your CCM by reviewing 17 Fundamental of Effective Credit & Collections Management.

On Thursday, September 23, 2010 at 10:00 am, we will dive deeper into the requirements of a CCM system during the Sage MAS 90/200 Online User Group meeting. We will consider activity tracking, automation, documentation, work flow, and Business Intelligence. If you are interested in attending, leave a comment below and we will be certain to get your invitation to you.

Don’t forget that every User Group meeting concludes with the Open Forum where everyone has the opportunity to ask their MAS 90/200-related questions for feedback from other users and consultants.